Rapid Access International, Inc.
The adoption of performance measures such as Performance Based Budgeting (PBB) -- or the inclusion of performance indicators in the public sector to measure how well government is working for its citizens -- is now pervasive throughout the US. More than 47 US states have now adopted performance measurement as part of their state budgets. Leaders in this area include the States of Washington, Maryland, and Utah. States like Maryland have made “innovation” a priority in their local government ? both at the state level and at the city or municipal level. Maryland’s dedication to this role in government is so strong they have formed a new position called the “Chief Innovation Officer” or CIO for the management and adoption of innovative programs throughout the state. The current CIO in Maryland is Bryan Sivak who formerly worked for the city of Washington, DC as the “Chief Technology Officer” and introduced innovative programs for citizens such as an online request center for citizens to ask their government questions or ask for services to be completed. He also introduced a program called TrackDC to help the City of Washington, DC to track its progress and measure performance against target benchmarks.
With the global economic downturn, all US states are facing huge budget cuts to make local government more efficient and to operate with fewer resources. This means that innovation has to be the key factor in helping local government to succeed. Maryland’s Governor Martin O'Malley is at the forefront of this trend and has introduced programs such as Statestat and Citistat in the past with great success. (RAI has written about these topics for the Platinum Society in earlier reports). The Maryland 2012 budget includes billions of dollars in proposed cuts, including hundreds of millions of dollars to be cut from the state agencies (in vital areas such as healthcare or education). The challenge now is how to bring ideas to fruition in the context of state government, where entrenched bureaucracy, culture, aging legacy IT systems and more prosaic challenges around regulations stand in the way.
One of the main target areas to cut costs is to move computer functions and services into a hosted or “cloud” environment and to replace aging legacy computer networks and hardware to hosted services in an inexpensive cloud environment. The State of Maryland is currently merging 57 systems into one large system to save costs. The cloud environment (using Google Apps for Enterprise) is also hosting the email system for the State of Maryland. This will save an estimated $11 million for approximately 13,000 employees. According to Mr. Sivak (the CIO for Maryland) the key is to attract new jobs and new entrepreneurs into the state to grow the local economy. In order to accomplish that task, it is important to have an infrastructure in place and a responsive local government at the state and municipal level to support the new entrepreneurial environment. Maryland accomplished this initially through establishing efficient programs such as CitiStat and StateStat with great success. Now they are trying to promote additional measures to make Maryland a successful hub for technology and to attract new companies and new talent. These include:
Maryland is a clear leader in the US for the development of innovative solutions for local government. The initial success of the Maryland programs is attributed to the establishment of both StateStat and CitiStat and these programs are now being adopted widely by other states in the US. Maryland has again taken the lead in developing programs beyond StateStat and CitiStat that focus on the commercialization of government-funded research and to help companies that commercialize those technologies in Maryland with seed funding and access to their local government. Maryland took an assessment of their strengths in both biotechnology and cyber security and then focused on those areas to make Maryland a “Center of Excellence” to attract cyber security technology companies from all over the world to relocate in Maryland and create jobs and revenue.
TEDCO = http://www.marylandtedco.org/
Delivery Unit for StateStat and CitiStat for Maryland =
Maryland’s “Cyber Maryland Plan” =
For a study on the Cyber Security Industry (including market size and investment) see:
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